Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as your name, email address, shipping and billing address, phone number, payment details, and information related to your order.

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and how you interact with our website.

How We Use Your Information

We use your information to process and fulfill orders, communicate with you, provide customer support, improve our website and services, and maintain the security of our store.

Payment Information

Payments are processed through secure third-party payment providers. YNELIA does not store your complete payment card information on our servers.

Cookies

Our website may use cookies and similar technologies to remember preferences, operate essential features, understand website usage, and improve your shopping experience.

Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping providers, website services, and customer support tools.

We do not sell your personal information.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have rights concerning your personal information, including the right to request access, correction, or deletion of certain information.

Third-Party Services

Our website may contain links to or use services provided by third parties. Their privacy practices are governed by their own policies, and we recommend reviewing their privacy information when applicable.

Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases online. We do not knowingly collect personal information from children for marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices. Any updates will be posted on this page.